On-Demand Webinars
Improve business productivity and customer retention through increased efficiency and accuracy of your mailroom
Some facts:
- 70% of organisations recognise good customer service as the key to effective customer acquisition and retention
- 86% of customers come back after a positive experience
- 20% of all inbound calls to most call centres are following up on requests already sent in by paper or email, devaluing the customer experience
When incoming mail takes too long to reach the relevant people and departments within the organisation, the efficiency and productivity of the business suffers as a result.
When the mail item in question is a complaint, the efficiency with which it is handled can make the difference between keeping and losing a customer.
However further than that, the efficiency of all departments, whatever their role, is affected by hold ups in important correspondence reaching them, and this impacts on the efficiency and the profitability of the wider business as a whole.
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Automated AP solutions: Improving processing within your Accounts Payable department
- Reduce operational costs
- Strengthen internal control
- Increase visibility
- Optimise discounts
In this webinar, we discuss the benefits that automated solutions can bring to the Accounts Payable department and wider business.
The presentation covers how technology can help reduce the costs of invoice processing, improve processing times, and increase control and visibility of the end-to-end process.
It also includes a demonstration of our automation technology, eFLOW Invoice Reader, and integration to an ERP system; as well as presentation of case study material outlining how our technology has been utilised in a Shared Services environment.
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Accounts Payable Capture and Approval Workflow, What to Expect?
Drawing on six years experience in over 15 P2P projects, Isaac Rome, Account Manager, Top Image Systems, outlines the main points to consider and the key reasons to take back to the business to initiate a solution.
The presentation covers:
- The main benefits to be gained from implementing a solution
- Key planning considerations
- What to consider when selecting a vendor?
- What investment will be needed?
- Expected ROI
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Improve customer service, save time AND reduce costs by automatically managing incoming correspondence documents and emails
Your organisation's ability to automatically capture, process, route and monitor all incoming documents significantly increases your ability to give first class service to your customers.
Find out how our integrated input management solution can help your organisation achieve real benefit.
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How to reduce operational costs, strengthen internal control, increase visibility and optimize discounts?
The daily processing of all your supplier invoices is a necessary evil, but action, based on your specific needs, pre-adapted to specific country regulations and business practices is required in order to do it efficiently and accurately!
find out how eFLOW Invoice Reader automated invoice processing solution can reduce operational costs, strengthen internal control, increase visibility and optimize discounts.
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