BPO / Shared Service Centres

Top Image Systems has clients in 40 countries and has over 800 installed systems. In the BPO/Shared Services arena we work with organisations such as;

• Pitney Bowes
• Atkins
• Recall
• Fujitsu
• Accenture
• Documetric

The Technology: eFLOW in the BPO environment

 

The BPO environment is a competitive business environment, involving processing a multitude of document types for many different customers. Subsequently, BPO’s are using numerous disparate and often customised technology solutions to meet the complex processing needs. Using multiple processing platforms brings challenges to BPO’s in terms of managing costs, maintaining multiple applications, and the knowledge associated with this.

eFLOW is a single platform which means only one solution is needed to process all different document types, removing the difficulties involved with multiple platform processing. TIS provides a single point of contact for a complete end-to-end solution.

The Proposition – eFLOW Production Partnership (EFPP)

 

EFPP is designed to help partners streamline their production processes, open new markets, and increase margin in their business.
EFPP is designed to provide a real partnership to the BPO environment. We provide a partnership and share the risks with the BPO by providing engineers on site, presales support, and a support centre for the whole solution.

 

Some quotes from people we have worked with around the world:

"We were able to reduce our staff from 30 people to 4 people with the TIS product. The return on our investment has been phenomenal." 

Mark Michel, President
Lit-Tech Solutions, USA

"We are extremely impressed with TIS and their Software. We now have a completely automated system with accuracy, no backlog, and a decrease in labour costs."

Mr. Hernan Maluk, Executive Vice President
Comicrom, Chile

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