Postal Services

Over the years the postal industry has seen its traditional lines of business and services slowly eroded due to new competitors in the field and new methods of communication.

In response the postal service has refocused their strategies in terms of technology to improve the way they do business and provide their service. Information is the key to their business and the collection and entry of information from the numerous sources demands for a more integrated enterprise-wide solution.

The eFLOW Unified Content Platform allows the postal services to collect, validate and utilise critical content and data that is entering their organisation in order to drive the services their customers demand.

eFLOW provides a vital mobile data capture link for staff working in sales, delivery, warehouse and other staff in the field. eFLOW provides them with wireless mobile access to critical information in the enterprise databases, as well as the potential to transmit information collected in the field.

Types of Applications Include:

• Registered delivery forms
• Certified mail / return receipt forms
• Lost post forms
• Post notification forms
• Customer receipts
• Invoices / purchase orders
• Customer satisfaction forms
• Address verification forms
• Fund and payment transactions

What some of our customers say

 

"We upgraded to TIS's Integra solution for economical, professional, and technical reasons. The system's ease of use, in addition to the advanced recognition technology combined with dynamic workflow and eForms, filled all the requirements of this current complex project as well as future projects on one platform."

Mr. Gerard Rumo, IT Consultant
Swiss Postfinance, Switzerland

"The major advantage of TIS's solution, I see value in the fact that it's a real open system - you can get the best engines from all over the world, you can get them voting against each other, and you are really sure that when there is a result, it is the right one."

Gunten Nast
Deutsche Post Germany

“After we installed the new system with TIS’s platform solution, the productivity of our operators increased dramatically. The successful recognition rate of mainly hand printed payment orders increased remarkably as well.
“Furthermore, the TIS technology helped us meet the requirements of the new Mail Service Law, which obligates the Czech Post to recognise not only the numeric but also alphanumeric data, such as the payer address and the note for the receiver. Although the number of characters to be recognised increased by more than 100%, the processing time decreased."

Ing. Iva Steinerov, Automation and IT Director
Czech Post, Czech Republic

 

Other things you might want to look at:

More about the technology

Solutions for the public sector

 

 

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